Individuals requesting event pre-registration refunds must contact the event autocrat, the Shire Exchequer, and the Reservations Clerk for that event in some manner (by email, in writing, or a phone call) one week prior to the posted event date.
Post-event refund requests (requests received after the posted deadline) will be considered on an individual basis and only in extreme or emergency circumstances, subject to approval by the Autocrat, Exchequer, and Seneschal.
Any refunds will be issued in the form of a check drawn on the Shire of Panther Vale checking account. Refund checks will be issued within 14 days of the filing of the event report.
Refunds for PayPal reservations will be refunded by check per EK law, less the PayPal processing fee of approximately 3%.
A refund request needs to be written by the Autocrat, Reservations clerk, and/or the Requestor (if possible) and submitted to the Exchequer.
Partial refunds for a group reservation where one or more individuals were unable to attend can be issued.
No refunds will be issued if the event does not make a profit.
No cash refunds.
Reviewed November 2023
Approved by Finance Committee 9/22/22